Technical Support

How Can We Help?

Whether something isn't working the way you expect, you need help using a tool we built for you, or you just have a quick technical question — our team is here to help. Pick whichever channel is easiest for you.

Common Support Topics

My website or web app isn't loading properly

First, try a hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac) to rule out a cached old version. If that doesn't help, tell us: which page, what you expected to see, what actually happened, and — if possible — a screenshot. This is usually the fastest way for us to diagnose the issue.

I can't submit a form on the site

Double-check that all required fields (marked *) are filled in correctly, especially the email field. If the form still won't submit, let us know which form (contact, franchise application, etc.) and what error message, if any, you're seeing.

I need changes made to a website or system you built for us

Reach out with a clear description of what you'd like changed. For anything beyond a minor fix, we'll typically confirm scope and timeline with you before starting work.

I have a question about my franchise territory or application

Franchise-specific questions are best directed to our team directly via phone, WhatsApp, or the franchise page, since these often involve details specific to your application.

Something looks broken that I haven't listed here

No problem — just get in touch through any channel above and describe what you're seeing. The more detail you can share (device, browser, steps to reproduce), the faster we can help.

Before You Reach Out

A quick check of our FAQ page answers many common questions about our services, pricing, and timelines, and might save you a wait for a reply.